Subscription boxes are a booming business. It’s the easiest way for a brand to retain customers and build brand loyalty. But delivering a pre-determined and curated selection of products to customers’ doorsteps every month is no easy feat.

Subscription box fulfillment is the process of packing and shipping out boxes of products to subscribers on a regular basis. This can be a daunting task for any business, but with the right fulfillment partner, it can be a breeze.

What is Subscription Fulfillment?

Subscription fulfillment is the process of sending out physical goods to customers on a recurring basis. It is done on a weekly, monthly, or quarterly basis.

Typically, subscription boxes contain items that are preselected by the customer. For example, a beauty box might contain makeup, skincare, and haircare products; while a foodie box might contain a variety of snacks and drinks.

There are a few different ways to go about fulfilling subscriptions. The first is through an in-house fulfillment center. This option is best for businesses that have massive infrastructure and large overheads. The downside is that it can be very expensive to set up and maintain an in-house fulfillment center.

The second option is to use a third-party fulfillment company. This is a good option for businesses that don’t have the space, money or resources to set up their own fulfillment center.

Sourcingbro offers subscription box fulfillment services for brands large and small. We have a state-of-the-art warehouse and our experienced team will pick, pack, and ship your orders with care. Plus, we offer real-time tracking so you can always stay up-to-date on the status of your shipments.

How Sourcingbro Subscription Fulfillment works

A lot of businesses mistakenly believe that subscription box fulfillment is merely about assorting and packing products into boxes. In reality, it’s much more than that.

It’s also about sourcing the right product that matches your quality standards, negotiating with suppliers for the best price, and managing inventory so you never run out of stock.

At Sourcingbro, we offer a complete end-to-end solution for subscription box businesses. This includes everything from product procurement and warehousing to order fulfillment and customer support.

Here’s a glance at how our subscription fulfillment service works.

1. Product sourcing

Any efficient subscription box fulfillment operation starts with sourcing quality products. That’s why we have a dedicated team of product experts who work with suppliers and manufacturers in China to find the best products for your boxes.

We work with some of the leading manufacturers and vendors who offer an extensive catalog of products from which you can choose. Alternatively, we can work with you to develop a custom selection that meets your specific needs. This way, you are not shoehorned into buying only what’s available on B2B portals.

If you already have sourced products in the past, we can help you find better and more cost-effective suppliers with better lead times, quality and price.

2. Done for you inventory management

One of the challenges of inventory management in a subscription box service is that you are not merely sourcing one product. There might be multiple products in one box. How do you prevent overstocking or running out of a particular product during peak season?

Our team of experts takes care of your inventory management for you. We use analytical software to keep track of the inventory in real time, so you always know what’s in stock and what needs to be reordered. Also, we work with multiple vendors. If one vendor runs out of stock for a particular product, a backup option is always available. This helps you avoid any disruptions in your supply chain.

Also, unlike big-ticket fulfillment companies, we do not have stringent MOQ requirements. Since we fulfill at source, it allows you to order smaller quantities to and reorder as and when needed. You don’t end up overstocking, which saves you on inventory and storage cost.

3. Pick & pack

Picking and Packing is the most crucial part of any order fulfillment process. It is also the most labor-intensive. But when it comes to subscription boxes, the challenges are amplified.

You see, each subscription box may be a bespoke order. This means that each box may have a different selection of products. So, the picking and packing process has to be done with great care and attention to detail.

Our team of highly-trained professionals are experts at picking and packing subscription boxes. They take the time to carefully select the right products for each box and pack them securely for shipment. We have a strict quality control process in place to ensure that every box that leaves our facility is perfect.

If you have specific packing requirements, we are more than happy to accommodate them. We understand that your boxes are a reflection of your brand. So we are willing to go the extra mile to ensure that they match your branding needs.

4. Shipping & tracking

Once your boxes are packed and ready to go, we ship them out using the shipping method of your choice. Alternatively, we can help you choose the best shipping method for your needs.

We also offer real-time tracking so you can always stay up-to-date on the status of your shipments. This helps you avoid any surprises and ensures that your customers are always happy with their experience.

Also, a part of our team supervises every shipment until it reaches its destination. This helps us resolve any issues that may arise during transit.

Customer Service

Last but not least, we offer a complete customer service solution. We know how it feels to have an irate customer on the other end of the line.

That’s why we have a team of customer service experts who are always available to help you resolve any issue. We also offer phone and email support so you can get in touch with us at any time.