At Sourcingbro, we manage the entire supply chain for ecommerce businesses of all sizes. So we know the pitfalls of other 3PL fulfillment services.
That’s why we decided to create a list of the 21 top order fulfillment services to help you with your ecommerce 3PLs needs based on our first hand experience in the industry and our collaborations with other 3PL fulfillment providers.
Without further ado, let’s hop in.
What are the Best Fulfillment Services?
Here are what we believe are the top fulfillment companies for eCommerce this year.
- Fulfillment Companies in China
- Fulfillment Companies in North America
- Fulfillment Company in UK
- Fulfillment Companies in Europe
- Fulfillment Company in Australia
- Fulfillment Company in Middle East
Fulfillment Companies in China
China is the hub of worldwide manufacturing, which makes it an ideal location for fulfillment services. Here are some of the top providers in China:
We’d like to start with ourselves, Sourcingbro. We are a small team of passionate professionals who grouped together from different areas of the Ecommerce supply chain, to form a unique service.
Unique because we bring accountability to the business and prioritize customer satisfaction above all else. Who does that these days? That does not mean that we are a great fit for one and all. No, we are not.
In fact, we like to work with small and medium-sized ecommerce brands who prefer a real partner in China, rather than a transactional relationship. Someone that cares about your business, watches out for your interests rather than their own, and watches over the entire supply chain. That’s us.
Here are some reasons why our clients choose us.
Sourcingbro offers the full gamut of services that cover all touchpoints in a supply chain. our team has worked in numerous capacities in supply chain management which gives us an astute understanding of the business and the market.
Our supply chain expertise ranges from private sourcing, warehousing, private labelling, pick and pack, shipping & customer service. In simple terms, our goal is to create an agile supply chain by combining all services under one roof.
We are nimble enough to react quickly to market changes and give quick turnaround times on demand – this is key for all brands who want to beat out their competition with superior logistical capabilities.
When you source from an overseas country, which in this case is China, or from a B2B marketplace like Alibaba, its rarely a smooth experience. For most businesses, it borders on a cumbersome experience.
This is because it takes weeks if not more to reach out to sellers, screen them, send samples, negotiate with suppliers, order product and then find a separate fulfillment provider. By the time, testing is over and you are ready to start selling, it may be months.
In comparison, Sourcingbro can set up a flexible and agile supply chain relatively faster, saving you both time and money. Since we fulfill at origin, the transition phase from one part of the supply chain to the next one is much smoother and quicker.
There’s no denying that domestic fulfillment has improved supply chain by leaps and bounds. You store inventory in warehouses closer to the customer, cutting down on logistics expenses.
But, it’s far from the perfect fulfillment model for all businesses. In fact, there are a plethora of reasons why fulfillment at origin is a more efficient model.
When you store inventory in a warehouse close to the target market, you are looking at a long transit period for inventory shipping from source to this warehouse. It will in all probability be shipped in a container through sea freight. During peak seasons, this can extend to months of waiting.
Secondly, domestic store in fulfillment centers is always expensive. Again, this will depend on the time that you store inventory for, but this is a common problem that all brands face. In case your sales forecasting was flawed or misfires, you are stuck with dead inventory that will cost an arm and a leg to store and even to dispose.
It’s not the most flexible model as there’s months of advance planning and forecasting involved. On the other hand, fulfillment at origin gives you the leeway to be more relaxed.
Since Sourcingbro has a network of reliable suppliers, we can help you with low MOQs which allows you to place smaller orders as and when you run out of inventory. Moreover, inventory arrives at our secure warehouses within days of an order placement which saves on transit time substantially.
Not to mention that unless your package is heavy, it will be much cheaper to ship from China. Our Express Line Shipping partners reach key markets within 5-10 days too.
Inventory management is the trickiest aspect of dropshipping. Even established brands have to constantly monitor their inventory levels, reorder quantities and replenish stock on time and with precision to stay ahead in the supply chain.
That said, in models like Dropshipping and even small brand ecommerce, it’s tough to predict inventory requirements as accurately as large brands can. In most cases, small brands lack the overheads, the software and the workforce to support an in-house inventory management system.
If you are relying on old sales patterns, or your 3PL fulfillment service provider’s in-house cloud-based platform to forecast inventory, you might be in for a rude surprise. A 3PL doesn’t really care how much dead inventory you are stocking. They are going to continue to bill you for storage regardless of your losses.
This is where Sourcingbro makes a difference. We take care of your inventory orders, reordering and replenishing through our partner vendors so you can focus on sales & marketing activities. Our MOQs are low and we partner with multiple vendors. So, even if one of the products is not performing as well as you expected, you can cut your losses.
You never store more than required. If there’s a sudden spurt in sales, the manufacturer is a stone’s throw away for a quick replenishment. No waiting for months to receive inventory. It also eases the cash flow situation for many businesses, allowing them to order only what they need.
fulfillment is never complete until the item is delivered to your customer in a timely manner and with utmost care. Tracking the package in transit is a good way to make sure that your customers are remain updated about their deliveries.
Sourcingbro’s team is vigilant about tracking the order from warehouse to doorstep. We ensure that your packages are picked, packed and shipped correctly with tamper-proof packaging materials so that you don’t have to deal with lost or damaged parcels.
In case of any issue such as a delayed shipment or one that goes missing, our team will inform you in advance so that you can inform your customer about the delay.
This of course, is just one instance. If you face any problem at any point of time, or any touch point in the supply chain, our team will be available on multiple communication channels. We believe that one-on-one personalized customer support sets us apart from the rest.
If you look at most 3PL fulfillment services, they have limited communication channels for customer service. Most of them use an email-based support system that’s slow and does not offer prompt resolutions for even simple problems.
In comparison, we have an efficient system with each parcel’s journey broken down into tasks. We monitor each task and add notes for pending ones, which helps us provide a more personalized service to our customers.
At Sourcingbro, our onus has always been to provide our clients with a pricing tier that’s simple enough to understand. Fewer numbers, no hidden charges, and a transparent invoice.
To that end, we have created a customized pricing system for sourcing and fulfillment. Unlike some 3PL services, we will give you one flat fee for sourcing and fulfillment and another one for pick and pack.
The pick and pack fee is $1 per item in an order and $0.25 for additional items in the same order.
In modern day ecommerce, success is no longer dependent on overheads, inflated marketing spends or infrastructure. We have seen small brands build a sizeable market share because of reduced workload, streamlined operations and smart social media marketing
Platforms like TikTok offer massive potential for startups to build a steady and consistent stream of traffic. Even if you are a one-man operation who knows how to leverage the potential in these platforms, you can build a successful ecommerce brand.
But there’s a caveat. You cannot afford to shop pig in a poke when it comes to fulfillment. You need a partner who legitimately cares for your business, as much as they care for their own.
Someone with strategic partnerships and a deep understanding of the intricacies of ecommerce
Someone who can identify your needs based on conversations, not spreadsheets. This is where Sourcingbro fits in seamlessly.
We are constantly looking for opportunities to improve the way we do business, so that you can focus on building your brand long term. We don’t force you to buy a lot of inventory so that we can secretly make a killing with storage.
Instead, we help you reduce your overheads and buy smart. Buy what’s required. Only buy again when you sell what you bought. The cash flow’s better, the margins are better and your focus is on the right things.
BoxC is a logistics and fulfillment service based in China that uses a single API to bring together different services in the ecommerce workflow that are otherwise scattered.
From international logistics to 50+ countries, to complete ecommerce fulfillment, BoxC manages to stand out from the competition by streamlining its services and making it easy to use.
For instance, if you wish to ship to one of the 50 countries that BoxC covers, the platform automatically optimizes the best route using a network of first mile, last mile and international partners.
That’s just scraping the surface mind you. The single API and simplification of some of the most complex tasks in the workflow, make this service one of the top choices in China currently.
Fulfillment services and fees
Boxc’s charges depend on the type of shipping you opt for. They have three options.
- BoxC Parcel – Delivery times between 3-6 days
- BoxC Plus – Delivery times between 2-5 days
- BoxC Priority – Delivery times between 1-3 days
When you select the shipping method, the system automatically chooses the best route and provides you with an estimated cost.
BoxC is one of the few services that allows startup ecommerce brands to pay as they go. So, there’s no need to worry about long-term contracts or upfront investments. You do not need to guarantee a cargo volume with them.
Also, you will always pay for the actual weight of the shipment rather than a rounded one. This is a problem with many other fulfillment services.
Key features and services:
As mentioned earlier, BoxC manages to stand out from its competitors by providing an array of features and services.
1. Single API
The Single API that uses json content type, is probably the most robust of its kind in the market. The API helps to connect different services in the workflow such as ordering, inventory management and shipping for large volume shipments.
It allows brands to access all services and tools they need in one place, making it much easier and faster to do business.
BoxC also offers a streamlined fulfillment service for ecommerce retail vendors, where products sourced from China can be distributed to a network of global warehouses for efficient order fulfillment.
The service also includes an automated process to ensure timely pick up, packaging and delivery of goods.
Having said that, the interface to enter the inventory is a tad complex since it involves codes. A simpler UX would have made the platform a lot easier to use for small and medium sized brands.
Returns logistics is one of the most complicated tasks in the ecommerce workflow but thankfully, BoxC takes care of it with its Return Shipping service.
Parcels can be returned to selected warehouses in the US and UK. You then have the option to process and reship it to a different customer. This service is chargeable though.
4. Customs clearance and compliance
One of the biggest draws of the service is the customs clearance and compliance service.
They offer product classification, customs documents handling and value-added services including DDU door-to-door delivery of goods.
The compliance service also helps to ensure that all imports comply with the local regulations in any country. This is an added advantage especially for brands shipping to multiple countries across the globe.
Customs rules are constantly changing, so it’s a relief that BoxC helps to manage these complexities for its customers.
5. XCover protection
We also like the fact that they have an integrated protection service called XCover, where parcels with a value below $30 are automatically covered against theft, damages or loss during transit.
For parcels with a higher value, you can choose the appropriate cover at the time of creating the order.
Overall, BoxC provides an impressive array of features and services to meet the needs of ecommerce retailers and large brands.
Its Single API makes it easier to manage multiple parts of the workflow, while its customs clearance and compliance service allows for a smooth transition into new markets.
Learn MoreTop Fulfillment Companies in China
Fulfillment Companies in USA & Canada
North America is the largest eCommerce market in the world and as such, there are a plethora of services available to help you tap into this dynamic market. Here are the top options.
- Shopify Fulfillment
- eFulfillment Service
- Simpl Fulfillment
1. Shopify Fulfillment
Shopify is one of the first names that come to mind when it comes to ecommerce solutions. Their platform is used by millions of merchants, and they now offer a full-fledged fulfillment service as well.
Shopify Fulfillment helps ecommerce retailers to use their vast network, technological prowess and competitive rates to efficiently fulfill orders around the world. A single flat price depending on the product weight, and guaranteed two day delivery where applicable, make this one of the services to watch out for.
Fulfillment services and cost
Single, flat prices for the entire fulfillment service always makes it easier to calculate costs and budget effectively.
That’s precisely what Shopify offers. They have single flat fee that covers inventory management, product storage and handling, pick and pack, postage, and two day delivery.
The prices are competitive and start from $7.32 for the first item in the order, when the shipment weighs 4 to 8 oz. The price for the second order is $4.90 and subsequent orders are just $3.65.
The next slab is 8 to 12 oz and so on.
There are no separate charges for set up or storage or any other hidden costs. So, it’s relatively straightforward to calculate the cost of fulfillment even before you place your first order.
Shopify Fulfillment covers a wide range of features, including omnichannel support, real time inventory tracking and custom packaging slips.
1. Seamless integration and fulfillment from different sales channels
Syncing the Shopify fulfillment service with your sales channels is relatively straightforward. Just download the app and sync it with the store to begin adding orders for fulfillment. You can also fulfill orders regardless of the sales channel.
For instance, TikTok, Google Ads, eBay or Facebook Ads. Just connect the sales channel to the fulfillment app and you can start shipping from all of them.
2. Real-time inventory tracking
Shopify Fulfillment also provides real-time tracking of inventory, so you can know exactly when products are added or sold out. This helps to ensure that you never miss an order or are always on top of your inventory status.
3. Return management made easy
One of the best features of Shopify Fulfillment is its return management system. It automatically tracks customer returns and helps you manage them quickly and efficiently. You can create custom return rules, as well as set rules at product level.
For instance, a certain category of product can automatically be repackaged and reshipped to other customers. Shopify will inspect the returns to ensure that they are in good condition before restocking them.
The returns system also allows you to set up automated emails so customers are informed of their return status and refund or exchange information.
4. Top Rated Customer Service
Shopify Fulfillment is one of the few brands that has 24/7 customer support. This makes it easy to get assistance at any time of the day, no matter what issue you are facing.
They do not have priority support or a tiered customer service system though, where certain customers get priority over others. This leads to some delays in responding, so be prepared for that.
5. Two-Day delivery
One of their main selling points is the two day delivery. Shopify Fulfillment uses their network of third-party carriers and global warehouses to deliver orders quickly and efficiently.
This includes a two-day delivery window, although it may take longer if there is an issue with customs clearance or the customer is located far from where the order is shipped from.
They also allow you to flaunt a ‘Shop Promise’ badge, so customers can see that you are committed to fast delivery.
Shopify are market leaders in ecommerce management. So, it’s no surprise that their fulfillment services are also top-of-the-line.
They offer competitive pricing, omnichannel support, real-time inventory tracking, easy return management and two-day delivery.
They also have a top rated 24/7 customer service team to assist you with any issues that you may face.
ShipBob is hands down, the most popular of them all. Founded in 2014, this 3PL logistics company has quickly grown into one of the largest ecommerce fulfillment services in the world. They cater to merchants big and small, and offer an array of best in-class features, some of which are exclusives.
For instance, they ‘own’ a network of 13 warehouses in the United States, which translates into 2-day deliveries for most parts of the country. They can even deliver within a day in many parts.
Secondly, they have one of the best dashboards, multiple 1-click integrations, returns management and international shipping to boot. Makes for a very appealing package, doesn’t it?
But not everything about ShipBob may be suited for your business. Let’s take a look at some of their services and their pricing pattern.
Fulfillment services & fees
ShipBob’s pricing pattern is reasonably easy to understand. Whether or not you find it cost effective, depends on the sales volume and the consistency. Here’s a brief overview of the services and their charges.
- Setup – ShipBob charges a one-time setup fee. This is business size specific. But on an average its $975.
- Receiving – ShipBob charges $25 for two hours of unloading. Every additional hour is charged at $35 per man hour.
- Storage – A monthly price of $40 per pallet, $10 per shelf or $5 per bin
- Returns – ShipBob makes returns management really easy. Returns are processed free.
- Pick & Pack – The first five picks in an order are free. It’s $0.20 for the sixth pick and beyond.
ShipBob is a 3PL and a software platform clubbed into one. In simple terms, this 3PL company covers most parts of the supply chain and makes it effortless to manage everything at your fingertips.
ShipBob offers multiple one-click integrations which makes it easy to connect your online stores or marketplace stores as well as manage the entire operation.
2. Inventory management
ShipBob allows you to use existing data from your store to strategically distribute your inventory to warehouse locations that offer reduced shipping costs and time. For startups with no data to rely on, it offers a Zone Map Analysis tool.
3. Order management
Right from importing SKUS to customizing them, assigning barcodes, choosing packaging and mapping shipping options, ShipBob has a very user-friendly order management system.
Each order is automatically assigned a tracking code which is updated to the customer, allowing both, the customer and the business to track it effortlessly.
One of the biggest draws of ShipBob is its ever-expanding warehouse network which currently boasts of 13 warehouses in the USA, one Warehouse in Ottawa, Canada and two in UK.
These are located at Feltham near London & in Ireland. The warehouses are strategically located to allow you to expedite deliveries to all key ecommerce markets.
ShipBob with its fast shipping and easy software makes for an excellent 3PL for ecommerce fulfillment. Their reach spans most key markets and they tick almost all the boxes that merchants generally look for.
That said, they lack one-on-one personal support, which can be a deal breaker for a lot of businesses. Besides, they can be expensive if you are a startup with limited financial capital.
Learn MoreCheck out our detailed ShipBob Review.
Deliverr is a 4PL, which means that it can manage the entire ecommerce logistics for you. If you consider ecommerce as a large umbrella with various components under it, such as the supplier, shipping companies, customs, clearing agents, last leg delivery services, inventory management and so on, Deliverr is the person that holds the umbrella.
They co-ordinate between all these components and offer customers an easy, single dashboard where they can manage their entire ecommerce operation.
Deliverr’s biggest USP is that it is designed like Amazon FWB. Right from two-day deliveries to 95% of America, to a simple pricing pattern that has just two charges, Deliverr is one of the easiest fulfillment services to work with.
Fulfillment services & fees
Deliverr’s fulfillment services include the complete dropshipping/ecommerce supply chain. But their pricing is broken down into just two charges. That’s the fulfillment fee and the Storage fee.
- Setup – Deliverr offers free integration and set up. What’s amazing is that it has the most marketplace integrations amongst fulfillment services.
- Fulfillment – Deliverr charges a fulfillment fee per unit that depends on the package weight, dimensions and service level that you choose. The fulfillment cost includes the cost of the pick, pack, box and shipping it. There are two options. Fast Tag & Non Fast Tag.
- Storage – Just like fulfillment, Deliverr’s storage fees also vary depending on the unit size, the amount of space (cubic feet) the unit occupies in the warehouse, and the time duration that you are storing it for. If you are looking to store long term, you get better quotes.
Deliverr has a variety of features that are in tune with their ‘Amazon FWB’ styled fulfillment service. Let’s take a look at their key offerings.
1. Marketplace Integrations
Deliverr has one of the best interfaces for ecommerce merchants selling on channels such as Wish, Shopify, Amazon, eBay, Walmart & Google shopping. The integrations are one-click and there are a plethora of tools to further simplify order management.
2. Fast Tag
One of the biggest USPs that Deliverr offers is Fast Tag Badges. These Amazon-inspired badges will display on your product listings across a wide range of platforms.
For example, if it qualifies, your product will automatically display a ‘Free 2-Day Delivery’ or ‘Next Day Delivery’ badge on Facebook Ads, Walmart & eBay. Fast Tag increases click through rates by showing customers the exact delivery time on the listing.
3. Inventory Distribution
Deliverr’s warehouse network covers most parts of the USA. It offers an easy inventory distribution system, where you can choose the inventory shipping method depending on the estimated transit time.
This can be invaluable during peak business season. Also, your inventory will automatically be distributed to a warehouse close to your target market.
4. Same Day Shipping
Deliverr offers fast shipping at some of the cheapest prices in the industry. The shipping options are 1-day, 2-day, 3-days and Standard (5-7 days). But its warehouse network and efficient logistics network ensures that 95% of customers in USA will receive the shipment within 2-days.
A large part of the country qualifies for overnight deliveries too.
If you are looking at a hands-off order fulfillment, then you’ll love Deliverr’s easy integrations and sales-enhancement tools. Please be aware that Deliverr does not ship internationally. Also, it does not handle returns. So, if you experience a large volume of return orders, it may not be the right service for you.
Learn MoreRead out our detailed Deliverr Review.
ShipHero gained credence as a cloud-based warehouse management system (WMS) that’s designed for large merchants moving large volume of inventory. But this 3PL company also offer a terrific fulfillment platform for ecommerce merchants looking to ship their orders.
Their pricing is one of the best we’ve seen and they offer an impressive bunch of sales channel integrations. To top it off, they have one of the most efficient barcode management systems in the business.
Fulfillment Services & Fees
ShipHero has a very streamlined pricing plan that’s very easy to get a hold of. We generally aren’t very comfortable recommending fulfillment services that bombard you with a whole bunch of numbers. That’s why we like ShipHero. Their pricing is pretty much like Deliverr.
- Setup – Setup is completely free.
- Receiving – Receiving is free as well.
- Fulfillment cost – A single price that includes the cost for Pick, pack, box & postage. This depends on the dimensional weight, package size, number of picks, and package weight, which is rounded off. CBD products and hazardous goods have separate pricing.
- Returns – ShipHero handles returns and has a pay-as-you-go model for returns management.
- Pick & Pack – The first three picks in an order are free. It’s $0.25 for the fourth pick and beyond.
- Storage – Storage is charged every day at the average cost of $0.65 per cubic foot in the warehouse. The total cost you incur will depend on the package size and the number of days that you store it for.
1. No Minimum or Contracts
The ‘No Minimums, No Contracts’ clause makes ShipHero a terrific fulfillment service for small businesses, such as startups looking to test the waters. You will be billed per package and you can pay as you go along.
2. Easy Pricing
You have just two charges to deal with. The first is a single fulfillment price that includes picking, packing, packaging and postage for 48 states in USA. The second is a storage fee as mentioned above.
3. Automated Inventory Distribution
ShipHero uses proprietary algorithms that tap into your sales data and uses forecasting to predict an optimum distribution plan for your inventory. This takes guesswork out of inventory distribution.
4. Fast Delivery Times
This 3PL company has tie-ups with national, regional and local carriers and use their own fleet of delivery vehicles for last leg delivery. This reduces transit times and improves customer experience.
5. Efficient Order Management
ShipHero allows you to prioritize orders depending on their importance. For instance, if you have a preferred customer list, those orders can automatically be placed on the top of the queue.
6. Returns Management
ShipHero’s returns module makes it easy to mark packages for returns and exchanges. You can also mark premium items that are ineligible. They also offer a returns widget that you can add to your storefront, allowing customers to do bulk of the work and taking the load off your customer support team.
ShipHero offers the best-in-class order fulfillment services and backs it up with a transparent pricing models. They have no minimums and contracts, clubbed with free onboarding and setup. Makes it a great choice for startups.
ShipMonk is one of the fastest growing 3PL fulfillment services in the industry currently. In just 7-years, this cloud-based inventory management solution has presented startups and ecommerce merchants with a slew of business-centric features. At the forefront is their cloud-based software that makes it a cakewalk to manage the entire ecommerce logistics.
The software brings 100 one-click integrations to the table, including marketplaces like Etsy, Jet, Sears, Walmart, Target & Wish. Their network of warehouses is not as extensive as the competition.
They have just 3 warehouses in the United States. But, their services are all-inclusive. Some of the services they offer are LTL shipments, inventory management, kitting, warehouse management, forecasting, packaging support, and Seller fulfilled prime and deliver duty paid.
Fulfillment Services & Fees
ShipMonk’s ecommerce fulfillment service has a volume-based pricing model. The more orders you are generating, better the prices. Any merchant with more than 10000 sales a month gets a custom quote. To make things simpler, we will only consider the pricing for small businesses generating less than 500 sales a month.
- First time order pick fee – $2.50/order
- Additional Items for orders with two or more items – $0.50 per item/order
- Promotional Inserts – $0.20
- Packaging Material – $0.15 – $2.00
- Returns Processing – $2.50 + .50/additional item
- Storage charges – $1 – $20 depending on the storage
- Special Projects – $45/man-hour
- Container Unloading – $300 per 20’ container, $500 per 40’ container
- Minimum Pick & Pack Fee – $250/month
The key takeaway is that there are no setup fees and receiving is completely free. Also, there’s no minimum orders. Even if you are generating just 1 sale a month, you can sign up with them. This makes it a reasonably good option for startups, providing that they don’t raise eyebrows about the minimum pick and pack fee.
ShipMonk’s complete feature list is exhaustive and covers the entire ecommerce logistics. But we are going to focus on the key ones.
1. Order Processing
ShipMonk offers an array of services that eases order processing. The software automatically checks whether the packages added to the cart are in stock. This enhances the shopping experience for the customer. Addresses are automatically verified too to ensure that that there are no lapses in delivery.
2. Returns Management
ShipMonk makes it easy to manage returns from your dashboard. The service is chargeable. But if your business deals with a large volume of returns, that’s one less hassle to deal with, at a nominal price.
3. Automatic Inventory Tracking
ShipMonk’s dashboard keeps you informed and updated about the latest inventory levels. You don’t have to dig deep to know the current inventory levels. Everything is automatically updated in real time.
4. Easy Reporting
You can generate reports with ease. Just a few clicks is all it takes to generate detailed reports about your revenue, current inventory levels, orders, items shipped and fulfillment statuses.
ShipMonk comes across as a great ecommerce fulfillment provider for startups and small brands. They have live chat support option, in addition to email support. The minimum pick and pack fee, as well as the different charges can be a quibble for new brands. But considering the automation, the easy integrations and the customer support, that cannot be a deal breaker.
Learn MoreCheck out our detailed ShipMonk Review.
6. eFulfillment Service
A lot of new businesses are unaware of the fact that eFulfillment Service (EFS) is an established, award-winning fulfillment service that has been in business since 2001. It was set up by John Lindberg, a former publisher from his single warehouse in Michigan.
Today, it is a large operation that handles ecommerce fulfillment for more than 700 e-tailers. Almost 40% of this clientele is based internationally, which means out of the United States.
EFS primarily handles fulfillment for small to midsize e-commerce merchants. A lot of those are startups, because there is no minimum order requirement or hidden charges. Most of their services are handled in-house, which allows them to maintain consistent quality.
Fulfillment Services & Fees
EFS has a customized pricing pattern for their fulfillment services with individual charges for most of the services. They divide their pricing into the three phases of fulfillment.
- Setup – EFS has an initial weekly fee of $23.50 that includes the cost for the initial onboarding process, which is inventory import and integration with one shopping cart.
- Receiving – EFS charges receiving fees for counting and storing inventory. This is charged for every half hour of processing.
- Order Processing – This includes the charges for pick and pack, which is based on per unit, for packaging (large boxes only) and for using their proprietary software platform with customer service.
- Delivery Charges – EFS has a proprietary Smart Rate Selector that automatically shows you the best shipping prices from a dozen carrier services.
EFS offers a proprietary software platform with one of the best online user interfaces (UI) that we’ve seen. The dashboard is extremely easy to navigate through. Here are some of the key features.
1. Multiple integrations
This 3PL company offers easy integrations for most shopping carts, including 3dcart, Amazon, BigCommerce, Shopify, Magento & 3DCart. You can also connect directly to marketplaces such as Costco or Amazon.
2. Cost effective shipping options
EFS shows you the shipping rates from almost a dozen carriers. But if you want to pick the least expensive option, just select the “Best Rate”. The software automatically calculates the most economical option depending on a package’s weight, dimensions, and destination.
3. Easy reports
You can generate detailed reports for inventory status, current transactions and forecasts. You can also set alerts for low inventory.
4. Responsive customer support
Every merchant is assigned a client care team that will assist with the initial onboarding. After this, you have two support options. There’s telephone support and a helpdesk trouble-ticket system.
5. 30-Day trial
This 3PL company offers skeptics a way to test the waters before signing up with them. It’s called the Test Drive Program, where you can send them some of your inventory to get hands on experience about the fulfillment service.
If you aren’t satisfied after 30-days, EFS offers a refund of up to $250 on the costs you incurred during the trial run. So, it’s not exactly a free trial. But it certainly is a great way to try out a service before you send a large volume of inventory.
EFS matches some of the biggest Ecommerce fulfillment services in terms of quality, and backs it up with better pricing, particularly for small parcel shipments. But with just two warehouses, they may not be a great fit for large brands looking to expand their reach into new markets and scale their operation.
Shiphype is a 3PL that focusses exclusively on the US and Canadian ecommerce markets. They have a network of warehouses in the US and Canada, so they can always deliver orders to the customer quickly.
One of their highlights is same day shipping, which will markedly improve customer satisfaction. Plus, they have a streamlined onboarding process that makes it easy for retailers to integrate their stores with their software.
Very few clients have reported glitches or hurdles during the onboarding which is a big plus. Apart from DTC ecommerce retail, they also cater to Amazon FBA, B2B fulfillment and subscription boxes.
Fulfillment services and cost
Shiphype uses a traditional pricing model with separate warehousing and fulfillment fees. They have a reasonable base rate for warehousing and processing, but these fees can change depending on the weight of the product or the size of the order. Here’s an overview of their charges for DTC customers shipping under 1000 orders a month.
1. Account management fees
Shiphype charges you $199 for account management, which is essentially a flat fee for customer support and account management. This allows you to connect unlimited stores and you get customer support for all of them.
However, this is specific to the warehouse destinations. For instance, if you are using the USA and Canada warehouses, you pay twice the amount. That’s $398 every month. It’s steep.
2. Receiving fees
You get two free man hours for receiving inventory at the warehouse. Every additional hour is billed at $40. They have a separate charge for return handling.
3. Storage fees
Storage fees starts from $3/mo for a small bin, $5/mo for a large bin, $20/mo for a shelf and $40/mo for a pallet. The products are automatically stored in the appropriate storage depending on the size and billed accordingly.
4. Pick and Pack fees
The pick and pack fees depends on the type of packaging material you use. The cost starts from $2.50 for the first item and subsequent picks range from $0.50. This includes the cost for dunnage and other packaging material.
5. Shipping fees
Like many other 3PLs, Shiphype divides the continent into 8 zones and the shipping cost varies depending on the zone that the customer address falls under and the shipment weight. You can choose from standard shipping, 2-day shipping, 1-day shipping and international shipping.
The 1-day shipping is a great add-on for customers who want to receive the order quickly. It’s not expensive either, so you can easily build it into your pricing without affecting your profit margins too much.
Shiphype does offer some excellent features, despite a cluttered pricing model. We think its
services do manage to tick most of the important boxes that businesses look for while selecting a fulfillment service.
1. 2-Day shipping to the US
Shiphype has a sizeable network of warehouses in the USA and Canada. With inventory forecasting and accurate distribution, you can offer 2-day shipping to your customers. This is a great way to increase customer satisfaction.
2. Wide range of services
From DTC to B2B, subscription boxes and Amazon FBA, using a single 3PL to manage your orders and deliveries makes a lot of sense. Shiphype can handle all these services with ease, so you don’t have to worry about juggling multiple accounts for different channels.
3. API for different sales channels
Shiphype uses a single API to integrate with all the popular sales channels. This means that you don’t have to worry about creating and managing multiple API keys for different sales channels.
You can connect your eBay store, Amazon store or your ecommerce website to their API for instant order fulfillment.
Overall, Shiphype is a great choice for US and Canadian retailers who are looking for an efficient 3PL in the US and Canada. Their same day shipping feature sets them apart from the competition and their pricing structure is fairly reasonable.
However, there are some drawbacks. The account management fees can be steep and the extra charges for returns can add up quickly. Furthermore, Shiphype does not have a presence in Europe or Asia yet, so it may not be the best choice for international retailers.
8. Simpl Fulfillment
Simpl is one of the new players in the ecommerce fulfillment market. They are focused on providing fast and affordable fulfillment with an emphasis on a better customer experience.
Their pricing model is quite straightforward and easy to understand, unlike some of the other 3PLs out there. Their services include order fulfillment, returns management, warehouse storage and pick & pack for a flat fee.
Fulfillment services and fees
Rather than struggling to calculate nickels and dimes, which is unavoidable in the traditional 3PL pricing models, Simpl has opted for a flat fee that starts from $6 per order. This includes pick & pack, inventory management, same day shipping, 3-free picks each order, and much more.
The pricing is competitive and it’s easy to understand how much you will be paying for each order. But they do have a minimum order requirement of $350 each month.
Unless you are a rank newcomer or a one-man shop, this should not be a problem. But if you do not generate sales worth $350, they will bill you the difference.
Other than this, there’s no setup fee, and you don’t have to sign a long-term contract. You simply pay as you go.
Simpl fulfillment offers all the basic features you would expect from a 3PL. This includes order processing, shipment tracking, API integration with ecommerce stores and customer support.
Here are the primary ones.
99.99% accuracy in pick rates
With cutting edge technology, a double scan system and a skilled team of pickers, Simpl boasts of a 99.99% accuracy rate in pick rates. This means you can trust them to get it right every time. Pick errors can be costly, so this is a major plus.
Simpl has a robust inventory management system that relies on sales forecasts as well as uses predictive analysis to help you make accurate decisions every time. This allows you to keep track of your stock, manage multiple warehouses and set up low-stock alerts.
Simpl offers one-click integrations with over 80 sales channels, including the big ones such as Shopify, Magento, eBay and Amazon. You can also connect with any custom ecommerce platform you might use.
This makes it easy to sync the orders and ship them without having to worry about manually entering data.
30-min response times
Simpl gives you access to an account manager who will manage your orders and help you with any problems. Part of the account manager’s job is to respond to queries in as little as 30-minutes.
At a time when 3PLs are taking days, if not weeks, to respond to customer queries, this is a major plus.
Same day Shipping
Simpl is based in Austin Texas and they offer same day shipping to most parts in the US. This makes them a great choice for businesses that want to get orders out quickly.
Simpl is a great option for businesses looking for an affordable and reliable 3PL. Their flat fee model makes it easy to understand the costs involved, and their same day shipping makes them ideal for businesses that need to get orders out quickly.
Moreover, their 30-minute response time and 99.99% accuracy put them leagues ahead of much higher priced competitors.
Flowspace is a full service fulfilment platform with a focus on providing fast, accurate and reliable fulfillment services. Their services include order fulfillment, returns management, warehousing and inventory tracking for a flat fee.
They also offer a software solution called the Visibility suite for businesses that are juggling multiple tools and services to streamline their ecommerce workflow.
Fulfillment services and fees
Being a full-service platform and 3PL, Flowspace has a wide range of services and their pricing varies across the board depending on the service you pick.
Everything is a custom quote. So, you have to reach out to the customer support team to get a quote for your business.
But, to give you an overview, they have a tiered pricing model. There’s a monthly fixed charge based on the number of orders you generate each month. This starts from $250/mo and can increase depending on the number of orders they fulfill.
They have separate charges for warehousing and fulfillment.
At a time when there are hundreds of 3PL services out there, Flow space manages to stand out with a set of robust features and top notch customer service. Their TrustPilot ratings are an indicator that they are doing something right.
1. Massive network of warehouses
Flow Space has a network of 130+ warehouses in the US, giving you access to a wide range of locations and inventory solutions. This means you can ship orders faster and closer to your customers without having to worry about higher shipping costs or late deliveries.
This alone gives you a massive edge, especially if you are competing with Amazon.
2. Returns management
Flow Space also offers a seamless returns management process, allowing you to manage your returns quickly and accurately. They will automatically assign the right label to each customer return and take care of the entire process for you.
Plus, they’ll keep track of all the returned products so that you can easily issue refunds or replacements when needed.
3. Omnichannel fulfillment
If you are an ecommerce brand that’s fast growing, you ideally need a 3PL that can help you scale up quickly. And Flowspace does just that with their omnichannel fulfillment solution.
It’s a great way to manage orders and inventory across multiple channels, including online stores, marketplaces and brick-and-mortar stores. This saves you the hassle of managing everything manually and dealing with errors.
4. Visibility Suite
Flow space’s Visibility Suite is a powerful tool for businesses juggling multiple services and tools. It is an all-in-one solution for managing order fulfillment, inventory tracking and returns.
This makes it easy to have an overview of your operations and make sure everything is running smoothly. Plus, you can access real-time analytics to get insights into how your business is performing.
You get real time access to analytics, inventory status as well as deep insights on how your business is performing.
The major pluses of Flows pace are the massive network of warehouses, the flat fee pricing model and the returns management feature.
Their services are ideal for businesses that require fast and accurate fulfillment solutions at an affordable price. The only downside is that the prices can quickly add up. Unless you are a large brand, it may be a tad out of your reach.
With an ever-expanding network of warehouses globally including Europe and Asia Pacific, Shipwire is an excellent 3PL for sellers looking to ship internationally.
They are a full-service 3PL offering a gamut of services including easy integrations with WMS, API, EDI connectors, reverse logistics, cross border compliance and automated fulfillment.
You can quickly scale up your operations without having to worry about additional overhead costs like warehousing expenses. Plus, their cost-efficient shipping solutions will help you save on shipping fees and reduce delivery times for customers.
Fulfillment Solutions and fees
Shipwire is a service that’s aimed at large brands looking to expand their footprints beyond conventional markets. As such, it may be an expensive option for small and medium sized businesses.
It is a tailored solution and you will have to pay a setup fee, monthly software fees as well as storage fees. With that said, they do offer discounted pricing for larger orders with more frequent shipments.
They offer a free trial (no credit card required) where you can connect your store to the platform and send them 6 orders for fulfillment. They will then fulfill those orders and you can get a good idea of the route optimization, logistics speed and the order management.
After this, the pricing starts from $29/mo.
Shipwire is one of the few fully stacked 3PLs that offer a wide range of features. It has a host of features including order tracking, inventory management and automated fulfillment.
1. Vast network of warehouses across the globe
International brands seeking a sizeable distribution network would appreciate Shipwire’s worldwide presence. They have warehouses in the U.S., Europe, Canada and even Asia-Pacific to reach out to global customers.
This helps you put together a customized shipping solution as per your customer’s needs and offer quick deliveries – no matter where they live.
2. Cross border compliance
Getting the inventory to a location closest to the customer is only one part of the story. You also have to make sure that your goods are in compliance with the local laws and regulations.
Shipwire offers Cross border order management so that you don’t have to worry about any customs hassles. They will take care of all the necessary paperwork and ensure that your products reach their destination on time.
3. Easy marketplace fulfillment
Target, Etsy, Amazon, regardless of where you’re selling, Shipwire’s has its own API to help you integrate quickly and manage orders efficiently.
They offer a comprehensive suite of easy integrations as well as a custom API that allows you to manage multiple sales channels under one single dashboard.
4. B2B fulfillment
Wholesale fulfillment to B2B buyers is a breeze with Shipwire. You can easily customize the order management process and offer personalized services like itemized packing slips, branded boxes, barcodes and special instructions.
With their extensive distribution network and cutting edge tech, complex B2B orders can be managed with ease and accuracy.
5. Reverse logistics services
Shipwire also provides a wide range of reverse logistics services to help you recover lost revenue, manage returns and reduce costs.
Their returns management feature allows you to keep track of customer complaints, analyze returned items and generate reports for troubleshooting.
Shipwire is an excellent option for international brands looking to expand operations across multiple markets. It offers cost-effective shipping solutions and quick delivery times to customers. The extensive network of warehouses and integration capabilities make it perfect for B2B buyers as well. Although it may be pricey, the added features make up for the cost in the long run.
Shipbots is a 3PL that offers a cloud-based multichannel order fulfillment, warehousing and logistics solution. It leverages the latest tech to provide fast, easy and reliable fulfillment services in the USA.
While they are not as big as some of the other 3PL services mentioned here, they do have an impressive track record and a warehouse network that covers most of the USA in 2-3 days. tThey also offer a range of services including inventory management, pick/pack/ship process, order tracking and on-demand delivery solutions.
Fulfillment services and fees
Shipbots has a traditional pricing model with separate charges broken down for the services availed. They charge a flat fee for pick, pack and ship with additional charges for warehouse storage.
Here’s an overview of the pricing.
- Receiving fees – Free for the first two hours and then $40 for each man hour.
- Storage – $1.25/week for a bin and $9/week for a pallet. This includes warehouse management.
- Pick and pack – Free for the first four items in an order and then $0.20 for additional picks
- Packing – Free using standard packaging material
- Shipping – Varies based on the package size and weight
Shipbots combines AI, robotics and automation to provide a hassle free service that is tailored to customer needs. Their core features include:
1. Integration with major marketplaces and shopping carts
In today’s modern world of eCommerce, integration with major marketplaces and shopping carts is a must. Shipbots helps you to streamline the process by offering easy one-click integrations for your store.
Amazon, Target, Walmart as well as a custom API to help you manage orders from all your sales channels in one single dashboard.
2. Amazon FBA prep
Prepping for Amazon FBA can be a time consuming and complicated process. Shipbots offers an end-to-end Amazon FBA prep service that covers everything from unpacking, inspection to labeling and repackaging of your products.
They offer automated as well as manual services so you can pick the option that best suits your needs. This helps you save time and money while ensuring that your products meet all Amazon requirements.
3. International shipping with passport DDP
DDP or ‘Delivered Duty Paid’ is a shipping option that allows you to ship products outside of the US without paying any additional duties or taxes.
Shipbots offers this service, along with an international consolidation option, allowing you to save money on shipping costs while clearing customs quickly and easily.
They also offer three DDP shipping options, which are Economy IPA, Priority DDU and Priority DDP, which allows you to choose the best option based on your shipping needs.
4. Temperature control
If you are shipping food, medication or any other product that requires temperature control, Shipbots offers a specialized service for that.
Their temperature-controlled warehouses are equipped with sensors and trackers to monitor the storage conditions of your products. This ensures that they remain within the ideal range at all times, guaranteeing customer satisfaction while adhering to government regulations.
5. Branded packaging for subscription boxes
Most medium sized brands in dropshipping are now opting for subscription boxes as part of their marketing strategy.
Shipbots helps you customize your box with branded packaging to make it stand out from the competition. They provide a range of options that can be used to create unique and eye-catching designs suitable for any product.
They also offer additional services like customized inserts and custom printing which can be used to add an extra touch of personalization to your box.
Shipbots is a great choice for those looking for a reliable and affordable fulfillment service with great features. They offer automated services, international shipping with DDP, temperature control and subscription box customization.
All of this comes at an affordable price, making them one of the top 21 fulfillment services in the USA, particularly for small and medium sized brands looking to offer top notch services without breaking the bank.
eShipper is a Canadian warehouse management system that also offers ecommerce fulfillment, subscription boxes and crowdfunding amongst others.
Just like some of the other choices that we have listed here, Eshipper has no minimum order quantities. They offer a free sign up, which allows you to try out their dashboard and even enter the inventory details to receive a custom quote.
You will not be billed until you accept the quote. While there are multiple ecommerce fulfillment services that cater to businesses targeting the United States, there are very few that offer cost effective services to Canadian businesses. eShipper is one of them.
Fulfillment Services & Fees
eShipper’s fulfillment service is called EShipper Plus. It is a comprehensive order fulfillment solution for a variety of business models, including retail fulfillment, multichannel ecom, Amazon FBA, Crowdfunding fulfillment and subscription boxes. Their pricing model is a custom one.
eShipper ticks all the boxes that online merchants typically look for, from a fulfillment service. They offer cost effective, zone-free shipping across Canada. But their fulfillment service extends to international locations, including the United States and Europe.
1. Easy integration
Easy integrations are part of the software program. With up to 40 supported shopping carts and retail platforms, multichannel businesses can integrate all their stores into one dashboard.
2. Order and inventory management
eShipper simplifies inventory management by giving you complete visibility and control over the inventory status. Automatic alerts keep you updated about dipping inventory levels. Orders processing is completely automated. Orders are imported and tracking numbers are automatically sent when it is fulfilled.
3. Custom packaging
eShipper uses a 4D boxing algorithm that auto detects the most economical packing option depending on the package dimension. You also have the option to custom brand the packaging with your logo.
4. Sales dashboard
The sales dashboard shows you updated sales statistics on the number of orders as well as revenue. You can filter this by region to know how to run targeted ad campaigns.
On the face of it, eShipper looks like any other 3PL fulfillment service. But if your primary market is Canada, you’d be hard pressed to find a better option. They cut across zones and allow you to get the best shipping costs and lowest transit times. They also ship internationally.
Fulfillment Company in United Kingdom
1. Huboo Fulfillment
Huboo is on a roll. This U.K.-headquartered ecommerce fulfillment service for online retailers has recently raised 14 million pounds in a fresh round of funding. That’s driven by the staggering growth this platform has generated ever since its inception in 2017.
Huboo brings to the UK marketplace, what ShipBob does to the US. It offers small to medium sized merchants with a fully-stacked platform that takes guesswork out of fulfillment.
They integrate with leading sales platforms, offer inventory management, picking, packing and shipping to boot. But it’s not just the common platforms like Amazon & eBay mind you. They also offer some relatively lesser known integrations such as ‘Not on the High Street’.
Fulfillment services and pricing
Huboo’s offers an all-inclusive pricing model which includes inbound, receiving, picking 1 unit and postage/courier costs. Additional picks will be charged extra. The pricing depends on the package size and dimensional weight.
- Fulfillment Charges – Huboo’s fulfillment charges start from 95p for a small letter weighing up to 20 grams, to £15.28 for a small to medium sized parcel that weighs up to 2 kilograms. These prices are for standard shipping, which is a partially tracked service. You can avail of fully tracked services, or opt for one of Huboo’s subscription tiers depending on the sales volume.
- Storage – Huboo offers free storage for the first two months, after which storage charges will depend on the package dimensions. Pallet storage is priced at £4.95 per week.
- Packaging – If you are looking for custom packaging, the prices start from £0.30 for letters and extends to £2.95 for extra large parcels.
Huboo is one of the fastest growing ecommerce order fulfillment services in the EU & UK with a warehouse network that covers some of the important markets in EU. Here’s a look at their key features.
1. Instant setup
Anyone can sign up with Huboo even with the most basic information and start importing products. The onboarding is as simple as it gets. The integrations make it easy to connect your digital stores to key marketplaces and begin selling straight away.
2. Custom integrations
Huboo covers the most important sales channels and marketplaces in the ecommerce industry. But in case, you sell on a marketplace that’s not integrated by default into the dashboard, Huboo will do a custom integration for you at no additional cost. They have an open API and in-house development team.
3. Network of warehouses
As we mentioned briefly, this 3PL company boasts of a vast network of fulfillment centers across the UK & mainland Europe. Recently, a new one was added in Netherlands. This allows you to reduce transit times across Europe. Huboo also ships internationally mind you.
4. Free receiving
Huboo does not charge you a dime for receiving and stocking the inventory. In fact, it’s completely free for two months. This is a great way to test your product in the European market without adding to your capital expenses.
5. Micro warehouse hub
Huboo offers a unique feature called the micro-warehouse hub. This provides brands with a dedicated warehouse manager, allowing you to stay one step ahead of your inventory management. Huboo also has a 99.9% picking accuracy rate.
6. Comprehensive Dashboard
Huboo’s fulfillment dashboard has an intuitive layout and is easy to navigate. You get a bird’s eye view of the entire operation, including sales, inventory levels, associated costs and billing.
If you sell primarily in UK & Europe, then Huboo is the probably one of the best ecommerce fulfillment services that you can find. They cover most of the important markets, have a sizeable presence across Mainland Europe, and have an easy pricing model. Most importantly, Huboo has consistently managed to retain positive reviews, which is an uphill task in this industry.
Fulfillment Companies in Europe
Europe offers ecommerce businesses a large and in some cases, virgin market. In order to access the European market, ecommerce businesses need a reliable and cost-efficient fulfillment service provider with operations in Europe. Luckily, there are quite a few companies that offer these services.
Omnipack is one of Europe’s premier 3PL services that’s based in Poland. They offer faster reach into the European Marketplace, particularly the DACH region.
Omnipack is a fully-stacked ecommerce fulfillment service. Right from receiving the inventory to delivering it to the customer, Omnipack handles everything and offers brands with a single, user-friendly interface for business management.
Ever since the ecommerce boom in the European sector, Omnipack has been on an expansion spree. They have recently added two warehouses to their fleet in Nadarzyn and Gorzów Wielkopolski, taking your products closer to the German Polish border.
Fulfillment Services & Fees
Omnipack offers an all-in pricing model, which means that you have fewer numbers to deal with. Also, they only bill you for the services you use. In other words, if it’s a low sales season, you only pay for the packages that were packed and shipped.
However, they have a custom pricing model, which means that you will get a custom quote depending on the number of orders each month, volume of storage space, packaging requirements and additional non-standard services. They send out an invoice each month with all details itemized.
Omnipack’s feature list ticks all the important boxes that ecommerce merchants look for in the current, competitive marketplace. They currently have over 100 clients across different business verticals. That list includes some impressive names, such as Motorolia, Wish, Saint and Sofia, Olsen.
1. Integrations galore
Omnipack offers all the standard integrations, which includes ecommerce stores and direct marketplaces. The onboarding process is unbelievably simple and their support team is always around to ensure that you don’t struggle with technical details.
2. Fast Global Deliveries
Omnipack is one of the few ecommerce fulfillment services in Europe that’s located at a stone’s throw from Warsaw airport. This strategic location makes next-day delivery to Germany, Austria, Switzerland and the whole of Central and Eastern Europe possible. Also, don’t forget Poland’s proximity to China on the railway route.
Q4 is the busiest season for ecommerce businesses around the world. But it can also be a missed opportunity, rife with orders gone missing, or stuck in transit. Omnipack offers a scalable service that can take on the additional volume without affecting the SLA.
4. Cost Optimization
One of the features of Omnipack that we like the most is the cost optimization that they offer. The Micro-hub model ensures that you have your own dedicated warehouse, within their warehouse of course.
So, you will incur a fixed cost for storing the goods, regardless of the volume. The pricing is variable, which means that during low sales season, you won’t incur a fixed cost. You are only billed for the orders that are fulfilled.
With same-day and next-day delivery in the DACH region, Omnipack has a USP that few other ecommerce fulfillment services can boast of. Their optimized pricing pattern also makes it an economical option with very little upfront costs.
Bigblue is one of the first 3PLs with a warehouse network in France, Spain and the UK. They offer inventory management, order processing and returns management services. They also provide a wide range of additional services such as packaging and labeling on demand.
In addition to the services, they use a network of 20+ first and last mile carriers which can cover most of the European markets in limited time.
Fulfillment services and fees
BigBlue offers a bespoke, flat rate for fulfillment services. They handle both inbound and outbound shipments covering a wide array of products from apparel to books and even perishables.
Their fees depend on the volume, size & weight of the order and the country of destination. Returns are also offered with fees based on handling charges plus cost of shipping back to their warehouses (if applicable).
In addition to this, they charge a storage fee, which again depends on the type of product and the volume.
3PL services in the UK are just starting to get competitive and Bigblue stands out.
They offer a range of features that make it easier to manage orders and shipments, such as real-time tracking, personalized reporting, automated order notification system and more.
Here are the key features on offer.
1. 5 Warehouses in strategic locations
Bigblue has 5 warehouses in strategic locations across Europe. This allows them to offer faster shipping times and better coverage across the continent. These are located in Paris, Normandy and just outside London.
So, you get the advantage of faster order processing times and improved customer service.
2. Ecocert certified warehouse
Looking to flaunt your green credentials? Bigblue’s warehouses are Ecocert certified, which means they use eco-friendly materials and practices to reduce their environmental impact.
In addition to this, their fleet of trucks runs on biodiesel fuel which is a step towards reducing carbon emissions from logistics operations.
3. Granular Analytics
Bigblue also offers personalized reporting to keep track of every shipment and inventory from the same place. You can customize reports according to your needs, measure key metrics such as stock levels, returns and more. And with integrated tracking information, you can easily determine the status of each shipment.
4. One click integrations
There are over 15 integrations with popular ecommerce platforms like Shopify, Magento, Woocommerce, marketing tools like Klaviyo, Facebook Ads, Zendesk and Slack. This allows for seamless data flow and automated order processing.
You spend less time managing orders and more time focussing on other aspects of your business.
5. Customized return portal
Returns management is an integral, but often burdensome part of ecommerce operations. Bigblue offers a customized return portal that makes it easier for customers to initiate returns, track their progress and process refunds quickly.
There are some great tools on offer, such as encouraging customers to choose store credit, which in turn increases their AOV and also builds brand loyalty.
It is estimated that 30% of European buyers do not own a printer and Bigblue lets them return without the need for one. Great way to improve customer experience.
6. Insured shipping with AXA
Shipping carriers come with a basic, standard insurance. But if you want to cover expensive and fragile items, then Bigblue offers insured shipping with AXA. This insurance covers the cost of any items that are lost or damaged during transit.
So, you can have peace of mind when shipping delicate items and also protect your profits from any type of loss.
Bigblue is a great choice for ecommerce businesses looking to expand in Europe due to their competitive prices, fast shipping times and robust features. They have 5 warehouses located in strategic locations across Europe and offer a range of features such as real-time tracking, personalized reporting, automated order notification system and more.
If you are a fast-growing ecommerce brand looking for a 3PL that can keep up with your needs, then Byrd might be the perfect fit for you.
Byrd offers customized logistics solutions to help ecommerce brands scale quickly. Their highly-automated system allows them to manage and track inventory across multiple warehouses, while providing customers with the best possible experience.
Unlike most brands, they do not use cookie cutter tiers with new customers. Instead, their solutions are tailored depending on your experience.
Fulfillment services and fees
Byrd has a pay-as-you-use pricing model with charges broken down into easy to understand components. They charge separately for all the costs associated with storage, picking, packing and shipping your goods.
That said, the pricing depends on the scale of your operation. There are three tiers.
- New business – Generating 100-500 orders/month
- Established Retailers – Generating 500-10000 shipments/month
- Enterprises – 10000+ shipments per month
You have to contact Byrd to get an estimate of the cost.
From a larger distribution network to organic certified fulfillment centers, Byrd ticks off some of the most important features that ecommerce businesses need. Here’s a look at their key features.
1. 25+ warehouses across Europe
Brands looking to cover a larger geographical region will benefit from Byrd’s extensive network of warehouses. They have locations in most major European cities to help you reduce shipping time.
This includes Germany, Netherlands, France, UK and Austria. As if it wasnt vast enough, they are in the process of expanding to other countries too.
2. Organic Certified Fulfillment Centers
Byrd’s German warehouses come with an organic certification. This means you can use these facilities to fulfill orders from countries like the US and UK where organic certifications are mandatory for certain products.
This is also known as ‘BIO-HACCP’, which means all steps of the fulfillment process are carried out in accordance with best practices for organic certified products.
3. Solutions for brand building
From custom packaging materials, to eco certifications, Byrd provides brands with a host of solutions to build their brands and foster customer loyalty. At a time when brands have to go the extra mile to stand out, this is a great way to get ahead of the competition.
4. Realtime Inventory updates
Inventory management, if unmanaged can take a toll on any business. Byrd has addressed this problem with their real-time inventory updates feature. This helps you stay on top of your stock and never run out of items when demand spikes.
The predictive software also helps you anticipate demand and plan accordingly.
5. Quality checks and restoring items
Byrd takes quality assurance seriously and they use a 5 point inspection system to detect damaged items. This ensures that only top-quality products are delivered to your customers.
They also have a restoring procedure in place for the rare case of damaged goods which helps you keep your reputation intact with little disruption to order fulfillment process.
Byrd offers customized logistics solutions for ecommerce brands looking to scale quickly. Their pay-as-you-use pricing model makes it easy to understand the cost structure and their network of warehouses across Europe allows you to cover a larger geographical region with minimal shipping time.
Their organic certified warehouses, real-time inventory updates and quality checks help brands maintain high standards. Top choice for European ecommerce brands.
Hive is one of the fastest-growing 3PL services that offer a Pan-EU network of warehouses and a range of features suitable for scaling quickly.
They specialize in retail industry, helping brands with order management, shipping and returns. With automated inventory distribution across their network of warehouses, they offer 2-day delivery in most of Europe, allowing you to compete with the big boys.
Fulfillment services and fees
Hive has a custom-priced model based on orders/month and number of fulfillment centers you use.
They also have a tiered pricing system where the more you order, the cheaper it gets. This is perfect for scaling businesses that need to keep their overhead costs low.
Hive manages to stand out with a scalable set of features that puts it a class above its competitors.
1. Cloud-based Order management System
Hive’s cloud-based order management system centralizes all your data and processes in one place, making it easier to track orders and manage inventory.
This also makes it convenient to sync with marketplaces like Amazon, eBay and Shopify. Regardless of whether you are in DTC, dropshipping, or B2B, Hive has you covered from order to delivery.
2. Real-time Stock and Inventory Updates
Hive’s real-time stock and inventory updates help you stay on top of your orders, ensuring no delay in dispatching goods. The predictive software also helps you anticipate demand fluctuations so that you never run out of stock.
Stock outs can be one of the most expensive mistakes any online business can make, so this is a great feature to have.
3. Shipping and Returns
Hive offers a range of shipping solutions including air freight, sea-freight and express delivery. This allows you to serve international customers without having to worry about delays in shipment.
They use a customer experience app to facilitate returns, making it easy to redeem items and stay on top of customer service.
4. Growth manager for every account
Having a dedicated account manager is a big plus. Hive offers this service which helps you set up, optimize and scale your operations with minimal effort.
You dont have to run from pillar to post trying to figure things out; your account manager helps you get the job done quickly.
Hive has come out as one of the top fulfillment services in Europe thanks to their expansive network of warehouses and scalability features like Cloud-Based Order management System, real-time Stock & Inventory Update.
Their distributed inventory system and custom-priced model makes it ideal for scaling businesses looking to expand their operations across Europe quickly.
Highly recommended for brands looking to cover the EU region.
Fulfillment Company in Australia
1. eStore Logistics
eStore Logistics is one of the biggest ecommerce fulfillment services in Australia, that uses a mix of state-of-the-art technology and good old manual inputs, to deliver up to 20-million packages every year.
They offer late cutoffs for same day delivery and use autonomous robots for error-free pick and pack. Oh yes, you heard that right. eStore Logistics has two warehouses that are manned by around 200 AI-powered robots, that detect the most efficient picking paths and order groupings.
According to eStore, this has increased pick and pack efficiency by up to 4x.
Fulfillment services and fees
eStore Logistics uses a quote based pricing model that’s based on three simple parameters. The number of ecommerce sales you generate each month, the number of pallets you need for inventory storage & the cubic square meter of shelf storage that’s required.
Lastly, they check whether the inbound inventory is bar coded on a unit level. These simple questions are all you need to answer to get a single fulfillment cost for a single parcel. This includes the cost for receiving, storage, picking and packing, and shipping.
eStore Logistics’s automated fulfillment centers and fully-stacked cloud based logistics software currently handles fulfillment for 10 of Australia’s top 50 eCommerce businesses including Kogan.com, Temple and Webster, Patagonia, and Hairhouse. Here’s a look at their key features.
1. 3-hour deliveries
eStore logistics makes it possible to deliver parcels within specific locations in Australia within 3-hours. They have a delayed 4pm cut off service for same day deliveries. Same day deliveries are a proven way to increase click-through rates and sales volume.
2. Optimized shipping
Just like Omnipack and many other leading 3PL fulfillment services, eStore Logistics uses a Freight Optimisation System, which is an AI-powered inventory distribution and carrier selection module. It automatically distributes your inventory amongst the warehouse network to optimize shipping costs and transit times.
3. Cloud based customer portal
This 3PL logistics company offers a fully loaded cloud-based customer portal where you can view real-time stock levels, manage orders, manage returns, view real time return status and generate reports.
The best part is that there is no setup fee for using the software or onboarding. Everything is included in the per-parcel fulfillment quote you receive.
4. Service guarantee
eStore has some of the best service levels in the industry and they back it up with reliable guarantees. If they fail to meet the SLAs, they pay you in return.
eStore logistics with its unit-based price and automated fulfillment centers bring accuracy, speed and reliability into your ecommerce business. Whether it’s cost effective depends on your sales volume and your business goal.
But if you seek credibility and a great customer experience, 3-hour deliveries and a 99.92% accuracy in pack and pack, are just what you need.
Fulfillment Company in Middle East
The Middle East is a vibrant market with a rich cultural history. Countries like Egypt for instance has seen huge growth in recent years, especially in the ecommerce space.
In this region, there are not many fulfillment companies available to fulfill orders on behalf of brands. Here is one of the top choices.
Flextock is one of the new and upcoming 3PL service providers in the region. They handle order fulfillment and reverse logistics for brands in Egypt.
They are an end-to-end fulfillment solution offering services like order management, customer service, returns processing and more from a cloud-based app.
The online dashboard helps you track orders and manage inventory in real-time.
Fulfillment services & fees
Flextock offers a comprehensive suite of services including storage, order fulfillment and returns management. The custom-priced structure is tailored according to your shipping needs.
Flextock also offer discounts for certain clients, based on the number of orders and volume shipped.
As one of the only players in the region, Flextock stands out with its suite of features.
1. Cloud-based Order management system
Flextock’s cloud-based order management system allows you to manage orders from multiple channels in one place. You can track your shipments and inventory in real-time.
This makes it easy to sync up with marketplaces that operate in the middle east.
2. Inventory Distribution
Flextock currently has warehouses in Egypt that it uses to distribute inventory for its customers. But it is estimated that the company is growing at the rate of 25% each month and expansion into newer regions in MENA is on the cards.
3. Fast Fulfillment
Flextock has invested in state of the art tech and skilled workforce accuracy and speed in fulfillment. It is currently fulfilling orders across middle east for more than 100 brands.
4. Logistics network
Flextock has partnered with Flexport, the American logistics company to facilitate international shipping. This allows you to ship products from any of the countries in their network to customers across middle east.
This greatly improves the delivery speed and reduces the cost of shipping.
Flextock is one of the few options available when it comes to ecommerce fulfillment in Middle East. Their comprehensive suite of features, custom-priced model and fast order fulfillment makes them ideal for brands looking to fulfill orders in this region.
Fulfillment Service FAQs
Fulfillment is everything that happens after the customer clicks on the ‘Buy Now’ button. It is the process where the order is received, it is picked from the warehouse closest to the customer, it is packed and shipped. The tracking details are automatically sent to both, the business and the customer.
Without an ecommerce fulfillment center, a business would have to accomplish all of these tasks manually, which leaves them with little time to focus on sales and marketing. Fulfillment services do the heavy lifting and they do it with efficiency.
An ecommerce fulfillment center is a warehouse that can be rented or owned by the fulfillment company. It is used to receive inventory, sort and store the inventory in bins, shelves, or pallets, and pick, pack and dispatch the inventory after an order is received.
Many fulfillment services these days use a network of fulfillment centers to distribute inventory. This reduces transit time by ensuring that the package is always stored in a fulfillment center close to key target markets.
How do fulfillment services work?
Fulfillment services can be partial, like a 3PL that only handles the logistics, or it can be fully stacked, which means that it handles all the components that go into successfully delivering the shipment.
This includes warehousing the inventory, optimizing inventory distribution, receiving orders, accurately picking the package from the warehouse, packing (packaging), shipping it, and informing customers about their order status.
This is a rough outline though. The exact workflow may be different for different services.
How much do fulfillment centers cost?
That depends entirely on the type of service you choose. Some services have a scattered pricing model, which means that every step of the supply chain is billed separately. For instance, you will be billed for
Some services like Deliverr, consolidate all these charges into a single fulfillment cost, or separate charges for fulfillment and storage. This is generally easier to work with, rather than dealing with multiple separate charges.
That said, sometimes the per unit cost is not the most efficient one for certain businesses.
Benefits of Working With a 3PL Fulfillment Service
Let’s face it. You can either maintain focus on generating sales, or divide your attention into the multiple phases of the ecommerce supply chain. Most businesses would prefer to focus on generating sales. That’s where a 3PL fulfillment service comes into the picture.
A 3PL will take the weight off your shoulders by automating most tasks of the supply chain. Here are some of the important benefits of working with one.
1. Razor focus on growth
If there’s anything that deserves your undivided attention, it is business growth. With logistics, warehousing and shipping out of the way, you will be able to give it your 100% without dealing with hassles.
With a 3PL partner, you can focus on expanding your sales into international markets, or aim to penetrate newer unsaturated markets, that were previously difficult to reach.
3. Cost Effective
The right 3PL service will be a cost effective addition to your ecommerce business. It will use its partnerships with logistics providers and warehouses to bring better rates and faster shipping times. This translates into credibility and brand recognition.
4. Easy Management
Most 3PL also offers a cloud based software that allows you to manage the entire operation from a single dashboard. You can import products, send products to warehouses, manage orders, select packing, use branding, change shipping providers and stay updated about your entire operation.
Even this is just scraping the surface of what a 3PL brings to the table.
How to Choose a Fulfillment Company
Every ecommerce business today can benefit from a fulfillment service. These services will reduce your overall workload as well as streamline the entire supply chain, by consolidating most of the individual services under one umbrella.
However, not every ecommerce business is cut from the same cloth. At Sourcinbro, we deal with dropshipping brands that are currently generating just 10 sales a day to large ones shipping thousands of orders.
The ideal fulfillment company for both these types of businesses will be very different. Here’s a brief checklist that we have prepared for businesses, to help them while selecting a fulfillment company.
1. Do They offer Everything You Need?
The basic needs for all ecommerce businesses are the same. But some businesses have specialized requirements. They need custom packaging, a cold chain delivery system, or a temperature controlled warehouse, for instance.
Does the fulfillment service offer everything you need?
The last thing you want is to sign up and finish the onboarding to realize that one of the critical services is not offered by them.
2. Transparent Pricing
Regardless of whether they have separate fees for individual services or a consolidated single price per unit, the pricing needs to be transparent. We have seen numerous services that have hidden charges that will be revealed when you begin to work with them. Always analyze the pricing in detail.
3. Startup Friendly
Startups typically look for easy onboarding, free account setup, low MOQs, low or no minimums & no long term commitments. There are many services in this list that meet these requirements.
At the same time, the service needs to be scalable too. Startups can quickly grow into large brands generating thousands of orders a day. The fulfillment service you choose should be capable of handling the extra volume without buckling down under pressure.
5. User Friendly Dashboard
The dashboard or the cloud-based software that the fulfillment service uses is a critical, but terribly underrated aspect of the selection process. Software can be buggy, prone to glitches or just plain difficult to work with. Else, they can be user friendly and easy to navigate.
Does the fulfillment service include the software in the core offering? Is the software user friendly? Check if they can offer you a free test run, like free signup and imports. Do they offer easy integrations with shopping carts and sales channels? Can you easily generate reports?
6. Customer Service
Does the service offer you a dedicated account manager? Brands these days use fancy terms to describe the account manager. But it’s essentially the same thing. A single point of contact that you can reach out to anytime.
What are the support communication channels? Sometimes, it’s extremely annoying to wait for email support to respond. You need fast answers.
Want to Learn More?ShipBob vs Deliverr vs ShipMonk (In-depth Comparsion)
Bonus: How to Send Inventory from China to 3PL Warehouses
So, you have decided that you are going to go with one of the order fulfillment companies that we have listed above. The next step is to send your inventory to their warehouses.
Here’s a detailed guide on how to do that.
1. Get Accurate Packing Information
The first and most important step, ensure that the packing information is accurate and contains all these details at the bare minimum.
- Product Weight
- Packaging Dimension
- Quantity per carton
- Carton Weight
- Carton Dimension
We recommend not mixing SKUs in the same box to avoid long processing time and additional charges.
2. Generate the Inbound Label in 3PL’s System
Head to the 3PL’s dashboard and print out the inbound labels. It’s a small form that provides the fulfillment provider with all the details of the incoming shipment.
You will need to enter the SKU, the product quantity, whether it will be a standard delivery or Less than truckload, shipping label information and so on.
3. Choose the Shipping Method
There are three shipping options to send your inventory to 3PL warehouses.
Sea Freight – Your inventory will be shipped by Sea in container vessels. Depending on the quantity of the inventory (Full Container Load or Less than Container load), you may be able to share the container or rent an entire container.
Sea Freight is generally preferred when you are moving a large volume of inventory. It’s typically more cost effective than air freight. But delivery times can range from 20-40 days depending on the point of origin and the destination in the US.
Air Freight – Faster than sea freight shipping but more expensive. Generally it takes 10-20 days to deliver.
Express Shipping(Like DHL, Fedex) – This is the most expensive option & it usually takes 4-7 days. I’d recommend this option only when you’re selling small items or in urgent situations to catch up the sales.
Whether it’s sea or air freight, if the declared order value to US is more than $800, the traditional way is that you need to go through the process for customs clearance and pay duty & Tax, when it arrives at the port or customs.
But, we use the delivery duty paid (DDP) method for our clients for sending inventory to 3PL’s warehouses. This means that you are not responsible for any delivery cost, tax or unexpected charges that may arise during shipping and delivery.
Once the cargo is shipped, you can sit back and await updates as it reaches the designated warehouse on time.
4. Put the Inbound Label on the Outer Boxes
Ask your sourcing agent or dropshipping agent to attach the label to the box. Ensure that it is not stuck on the seams, where the packaging will be cut or the box opens. It must always be stuck on the side of the box.
An ecommerce fulfillment service can be an invaluable asset to your business. They can automate the entire supply chain, or the most difficult parts of it, leaving you free to focus on your core competencies instead.
Almost every ecommerce brand that used to multitask and handle their logistics in-house, has achieved better efficiency when they outsourced fulfillment to a fulfillment service. It enables you to expand into larger markets and match burgeoning customer expectations with two-day and overnight deliveries.
That said, it is critical that you select a service that works for your business. All of these services have their own advantages. But the one you choose should be the most cost-effective and business-specific for you.
At Sourcingbro, we have been handling ecommerce fulfillment for our clients who ship to key international markets, for the past 4 years. Our flexible pricing, 24/7 customer support, and personalized sales dashboard makes it a breeze to manage the entire operation.
Our pricing is transparent and our vigilant team has a constant eye on every parcel that we ship out.
If you seek efficiency and reliability in ecommerce, without the huge upfront costs associated with some of the big-ticket fulfillment services, speak to us now.